Privacy Policy

Who We Are

Server Sea AB is a web hosting and cloud infrastructure provider offering domain registration, shared hosting, WordPress hosting, reseller hosting, VPS hosting, dedicated servers, SSL certificates, email hosting, and related online services. Protecting the privacy and security of our customers' information is one of our highest priorities.

Information We Collect

Depending on how you use our website and services, we may collect the following information:

• Name and company name
• Email address
• Telephone number
• Billing and mailing address
• Country and tax information where applicable
• Domain registration information required by domain registries
• IP address and browser information
• Device information and operating system
• Website usage statistics
• Support tickets, live chat conversations, and communications with our staff
• Payment transaction information (excluding full payment card details)

How We Use Your Information

Your information may be used to:

• Create and manage your customer account.
• Provide hosting, domain registration, VPS, dedicated server, SSL and related services.
• Process orders, invoices and payments.
• Verify your identity and prevent fraudulent activity.
• Respond to support requests.
• Send service notifications, invoices, renewal reminders and important account updates.
• Improve the performance, security and reliability of our website and services.
• Comply with applicable legal, regulatory and tax obligations.

Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process personal information on one or more of the following legal bases:

• Performance of a contract.
• Compliance with legal obligations.
• Our legitimate business interests.
• Your consent where required.

Payment Information

Payments are processed securely by authorized third-party payment providers. ServerSea does not store your complete credit or debit card information on its own servers. Payment processors may collect and process payment information in accordance with their own privacy policies and applicable legal requirements.

Domain Registration Information

When registering domain names, certain personal information may be shared with domain registries, registrars, or registry operators as required to complete the registration process and comply with applicable registry policies.

Cookies

We use necessary cookies and similar technologies to maintain secure sessions, remember privacy choices, protect the website, manage traffic and provide requested functionality. With your permission, optional technologies may also be used for analytics, advertising measurement and live-chat functionality. You can review the categories and change your choices through the Cookie Settings control. Further details are available in our Cookie Policy.

You may disable cookies through your browser settings; however, doing so may affect certain website features and functionality.

Information Sharing

We do not sell, rent or trade your personal information. Information may only be shared when necessary with trusted service providers including:

• Payment processing providers.
• Domain registries and accredited registrars.
• Data centre providers.
• Content delivery, DNS, traffic management and website security providers, including Cloudflare.
• Email delivery providers.
• Fraud prevention and security partners.
• Government authorities where legally required.

Data Security

We implement appropriate technical and organizational safeguards designed to protect your personal information against unauthorized access, misuse, disclosure, alteration or destruction. These measures include encrypted connections, access controls, network security technologies, monitoring systems and regular security reviews. While no method of electronic transmission or storage is completely secure, we continuously improve our security practices to help protect your information.

Data Retention

Personal information is retained only for as long as necessary to provide our services, comply with legal, accounting and tax obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

International Data Transfers

Due to the global nature of our services, your information may be processed or stored in countries other than your country of residence. Cloudflare operates a global network and may process website request information and security logs outside the European Economic Area, including in the United States. Where required, we use appropriate legal and contractual safeguards for international transfers and require service providers to protect personal information in accordance with applicable data-protection law.

Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information.
• Restrict or object to certain processing activities.
• Request a copy of your personal data where applicable.
• Withdraw consent where processing is based on consent.

Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our services are intended for individuals who are legally able to enter into binding agreements. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices. Any changes will be published on this page together with the updated revision date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact our support team through our official contact channels. We will make reasonable efforts to respond promptly and in accordance with applicable data protection laws.